Hall of Fame

[RumbaGumba]

These are my settings about Step 5: FFMPEG configuration:
http://prntscr.com/2r9km9
http://prntscr.com/2r9l6b

Are they correct.

[PHPVibe A.]

You are so confusing me, you have ffmpeg shut down? Then why are we talking about ffmpeg if you don't use it?
I cannot know your server's values, if they were the same for all, we would have hardcoded them.

[RumbaGumba]

No matter if FFMPEG is turned on or off the results are the same. I was just testing it and forgot it off. I just can't upload bigger videos from PC. Sometimes it uploads videos from other PCs but then it buffers before playing. Have caching problems too. I asked my server support to install the latest FFMPEG version, I made like million different changes to the server settings, I did everything you told me to do and still CAN'T make it work FFS. It has been 9 days since I bought the script and can't use it. You have to understand that most of US here in the forum who bought your script are not coders. I offered you additional payment if you can set up all the settings and make it work but you didn't say anything. I am tired of trying to figure out things that are not in my powers and talking from support to support every day. Your script looks great but has too much problems and difficult settings to be made in order to work properly. If you can not suggest me anything else I want my money back because I can't use it at all.

[PHPVibe A.]

PHPVibe is made very adaptive, nothing restrictive, just because we work with a varied range of customer installs.
But I cannot offer support for every piece of behavior when it's not script related.
If you ask me why you cannot upload I can tell you it's not PHPVibe's fault, the script works fine, it got to 11000 installs so far and if it had an issue it would not have passed testing or we would have had hundreds of mails a day about it (which we don't).
Uploading and storing is a very simple process, 99% server's configuration related, as for FFMPEG as you can see for yourself the command your server's tech provided is already into PHPVibe's default command (videocron.php).

It's not the cms that's moody, it's your server. I've installed WHM, selected mbstring, ioncube, curl, iconv and clicked install, then followed an ssh tutorial, installed latest ffmpeg and never had an issue with my personal websites but servers can have over 1000 settings and different modules for security/restrictions, I can tell you to change that but that can be overwritten by some other module I got no clue it's installed on your server, got the point?

Why not refund your server and get one that is properly setup?

[RumbaGumba]

I have too many sites running on that server and cant risk losing my traffic for a minute even. I have other server but there I don't have FFMPEG installed and the support is even worse. At least wiredtree are answering all my questions and trying to make things work. Also the upload problem is not only with me. "bl4d3" has posted a thread 3 days ago with the same issue and you have asked him for ftp and admin access. There are other users and threads with upload problem and I haven't read and answer how to fix this anywhere. If I change my hosting where is the guarantee I wont have the same problem? Instead of refunding me why don't you talk with my server support and see where is the problem. You will be able to understand each other very well because I am not very good with these things. I would appreciate that and also will continue buying upgrades and using your script. If you don't want to contact the support then I want a refund because I honestly can't fix it, sorry.

[PHPVibe A.]

For this people increasing the values have fixed it (as I have explained you in the beginning), or in some cases changing hosting due to enforced limits in uploads (but rare). You said you did that.

Providing an hosting environment that works with PHPVibe is your duty http://www.phprevolution.com/terms-of-agreement/

But, let's skip this, I don't think you want to loose the product and money by taking chances with Natali.

Back to the issues, have you asked for a technical check to the actual PHPVibe support (office@phpvibe.com) ?

[Marius P.]

Cut the crap both of you! 


@RumbaGumba is uploading of large files available on your server?
Can you upload large files trough a normal php file upload now?
Ex:
http://www.w3schools.com/PHP/php_file_upload.asp
http://davidwalsh.name/basic-file-uploading-php
http://www.dzone.com/snippets/very-simple-php-file-upload


@Alexander    why don't you tell him your gf's panties color as well? So many pointless details.

[PHPVibe A.]

Cut the crap both of you! 

@Alexander    why don't you tell him your gf's panties color as well? So many pointless details.

Sorry  Take me off support, I hate it!

[Marius P.]

Sorry  Take me off support, I hate it!

Soon!

[RumbaGumba]

Tried to upload a 87MB file and it failed at 51% - http://prntscr.com/2rc0pl

[Marius P.]

Which one you used? So I can check what error 2 stands for.


Edit: Ok, got it, is the $_FILES print, error 2 stands for MAX_FILE_SIZE error.

UPLOAD_ERR_FORM_SIZE
Value: 2; The uploaded file exceeds the MAX_FILE_SIZE directive that was specified in the HTML form.

Change in that example:

Code Select Expand

<input type="hidden" name="MAX_FILE_SIZE" value="512000" />

to

Code Select Expand

<input type="hidden" name="MAX_FILE_SIZE" value="51200000000" />

and try again.

[RumbaGumba]

Just did that and the file uploaded successfully the results are those:
http://prntscr.com/2rcdbm

[Marius P.]

Ok, and did you try the same file in PHPVibe and it fails? Can you mail your ftp and link to office@phpvibe.com ?
Here is a silly question, what browser do you use, it it updated enough to support html5 file api?

[PHPVibe A.]

Sent you demo data to his site.

[Marius P.]

Sent you demo data to his site.

Thanks! Already uploaded some videos, waiting for conversion.

[Marius P.]

Uploaded fine everything, waiting for conversion results.

[Marius P.]

Video conversion seems to be working http://overvivid.com/video/29/ video loads pretty fine and buffer is small.


Why this http://overvivid.com/videocron.php does not exist?

[RumbaGumba]

Just sent you ftp and link. Tried again to upload 44MB file. Waited like 20 min to upload it and after reaching 100% nothing happened. How big were the files you uploaded

[RumbaGumba]

videocron.php is there  - http://prntscr.com/2rd8ca

[Marius P.]

It was 65mb before conversion, took 5 min (which is pretty long time on a 1Gb/s connection).
I've also tried a 400mb files, I had the same result as you.

[RumbaGumba]

Any more ideas what can be the problem or what should I do? Or wait for your team to check the ftp i gave them

[PHPVibe A.]

Any more ideas what can be the problem or what should I do? Or wait for your team to check the ftp i gave them

Does your cpanel work for you? Cause we both checked it's offline.

[RumbaGumba]

Yes it works, just loged in

[PHPVibe A.]

Is it in any way restricted? All we can see is this (attached) and it's been like this for the past 9 hours.

[RumbaGumba]

Can you give me your IP, I guess the server has flagged it. I will put it in the whitelist