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[awsjulio]

Really have been trying to figure this out all day. 

JW Player 6 works fine on Firefox and Opera, not on Safari. You get the message Error loading media: File could not be played. when you hit play using Safari. When I switch it to JWP 5 (flash) the same video works fine in Safari.

At first I considered it was a bug with Safari rendering the HTML5 player, but then visited jwplayer.com and their HTML5 player works, so im assuming its an embed code issue somewhere throwing off Safari?

[PHPVibe A.]

Safari for which os?
Do you use hide path or not in player's config?
Do videos on our demo work (so we roll out video encoding)?

[awsjulio]

Safari for which os?
Do you use hide path or not in player's config?
Do videos on our demo work (so we roll out video encoding)?

- Safari 6.1 for OSX 10.8.5

- when I unhide the path, it only plays delft-hosted mp4s, not self-hosted AVI's only sound and a black screen (still works on Opera, Firefox with video). YouTube videos seem to play fine with either setting.

- if this is self-hosted (http://www.videoinedit.com/video/4806/phpvibe-video-script-how-to-buy-phpvibe/) then yes it works on your demo

[PHPVibe A.]

Yes, that is self hosted.
Make sure you have all the files for the player uploaded (i've found cases when they where missing a js, a swf...)

[awsjulio]

Yes, that is self hosted.
Make sure you have all the files for the player uploaded (i've found cases when they where missing a js, a swf...)

Thats good news, Yeah I really think its how its coded somehow not playing nice with Safari. My /jwplayer folder has 5 files.

Going through the JWP support posts I see that JWP6 doesnt support "mode" anymore since its HTML5 (no fall back) deleting that code as suggested by them didnt solve my issue but it was worth the try. Really been searching a lot on my own and have tried many things but no luck...

[PHPVibe A.]

Get this, upload it and test it http://www.videoinedit.com/media/nov-3-4543272-1.mp4
So we roll out the video encryption.

[awsjulio]

Get this, upload it and test it http://www.videoinedit.com/media/nov-3-4543272-1.mp4
So we roll out the video encryption.

That works fine, but like I said it only works for MP4's, Its AVI files that have an issue playing but only in Safari, the video is black with sound. They play fine in all other browsers video and sound.

[PHPVibe A.]

I'm not sure I follow, all avi videos are converted to mp4, cause avi is not a browser playable format...

[awsjulio]

correct, they are being converted to mp4, but they don't play video (only sound), in Safari. And just found out it doesn't play either on iPhone.

[PHPVibe A.]

JWP6 doesnt support "mode" anymore since its HTML5 (no fall back)

Where you read this? It's wrong! Jw6 has full flash fallback.

[awsjulio]

Where you read this? It's wrong! Jw6 has full flash fallback.

Code Select Expand

Removed: the modes options block
JW6 automatically detects if your media can play in HTML5 or Flash. Therefore, the extensive modes selection block is replaced with a simple primary option to signal your preferred rendering mode. It is also not needed anymore (but still possible) to specifically point to the location of the flashplayer.

http://support.jwplayer.com/customer/portal/articles/1404037-migrating-from-jw5-to-jw6

[PHPVibe A.]

Ok, they've removed the modes tag to be mandatory, but it's still functional (you can test it!)
I was refering to "since its HTML5 (no fall back)" which is wrong, it has flash player fallback.
Sometimes auto playing it will make it not work on mobile devices...

[xda]

for mobile phone now ios version 7.1.2 not support anymore JWplayer

[awsjulio]

Ok, they've removed the modes tag to be mandatory, but it's still functional (you can test it!)
I was refering to "since its HTML5 (no fall back)" which is wrong, it has flash player fallback.
Sometimes auto playing it will make it not work on mobile devices...

Out of curiosity, would there be any benefit of having a fallback to flash though? I personally think thats taking a step back in time, which is why im really looking forward to figure out this Safari issue, HTML5 no plugins or extra files just embed and play

for mobile phone now ios version 7.1.2 not support anymore JWplayer

unless you are referring to JWplayer 5 (which is flash), this is a false statement.

[PHPVibe A.]

There is a benefit, for example Safari for Win cannot play html5 if the file it's larger than 2-3 mb.
Old Firefox the same.
Not sure about Mac, we don't use it/own one, but I've read something about having to have quick time installed for some scenarios? Not sure...