Hall of Fame

[RumbaGumba]

Hi guys,
First I can not find where to create categories from. I am in the admin panel and can't see anywhere categories. Also I do have the problem with uploading videos from PC too. I read the previous threads and didn't see any solution of this problem.

[RumbaGumba]

OK, I found that categories are actually CHANNELS which doesn't make much sense but anyway. Still have the upload from pc problem. I tried uploading small videos under 1MB but no success. I can upload images though. Only one of all files that I tried to upload from my HDD happen to succeed after one hour and it does not have thumbnail. I can not upload other video again

[PHPVibe A.]

Hi!

I need more details.

Do you upload and convert via FFMPEG or not?
A link please?

If using ffmpeg, have you checked steps 4 and 5 http://www.phprevolution.com/installing-phpvibe/ ?

[RumbaGumba]

I gave execute permissions to all the files and folders that needed it. Still same problem. I can upload videos under 10MB. Videos over 20MB are not uploading at all. I uploaded a video 12MB but when I click to watch it I wait 20sec until it runs because it is loading it first - http://overvivid.com/video/16/dfhdfhb/......Is this normal? I turned off mode_security of my server and tried almost anything but still no success. The support now told me that the ffmpeg version have been old and they are installing a new one so that they can see what error it shows. If you have any more ideas please tell me because this is one of the most important features of the script and I can't go without it

[PHPVibe A.]

Hi!

Sounds like

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-movflags faststart

commands in your ffmpeg have no effect/do not work.
Wait for the ffmpeg update, it's not something you can modify php/script side, except maybe try some other conversion commands if you have specific ffmpeg plugins?
Check step 5 http://www.phprevolution.com/installing-phpvibe/
But my advice is wait for ffmpeg update and ask your support to have "movflags faststart " support in the ffmpeg build.

For upload, you need to increase your server's limits, it's limiting you somewhere, upload max filesize, max execution time, post max size, one of this.
You can do this via php.ini or .htaccess (if server's config allows overwriting defaults)
This is a good general how to https://drupal.org/node/97193 even if it's for drupal.

[RumbaGumba]

Still trying to fix the issue without success. Also I am having some cache problems. I have to hit ctrl+F5 all the time so that I see all the videos I have uploaded recently. Many times I can't log in the admin panel again because of the cache problem. When I clean it it is ok but I can't do this all the time. Imagine I have 100 users uploading videos......Also what version are you running here http://www.videoinedit.com/ 3.3 or 3.4. I am with 3.4 but seem a little different then this. I managed to upload bigger file in your site so the problem is either in my server or in the version I have installed

[RumbaGumba]

Hey Alex, I am going bananas already. The server support can't fix it too. I am willing to pay you extra money only to make this script work. Can you set up my server because i guess your script is too complicated and needs a lot of settings made to the server in order to be working properly. I am using Managed Hybrid Server Hosting with Wiredtree https://www.wiredtree.com/managedhybrid/ Please check the upload problems and the cache problems and tell me what will I have to pay extra for this help. If you can not help me further I will have to ask for a refund. I have used hundreds of different scripts but never had so much problems

[PHPVibe A.]

It's upcoming 3.5 unfinished.
I can upload 12 gb files on server with that html5 uploader ( did not try bigger files) and convert them good.
What is your url? Did you try other browsers/devices?
What is your conversion setting on video size? If it's pretty large, that may affect you.

There are a couple of things when it comes to video loading, main ones are:

- server location relative to your location
- internet speed
- converted video size

So under:

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Size for converted videos: width and height, ex: 630x320

what do you have?

[RumbaGumba]

I tried different browsers, different pc's and it is always the same. I have fast internet, fast server and pc. This is my domain http://overvivid.com/ Under Configuration/Video page settings my videos are set to 640x390 if this is what do you ask

[PHPVibe A.]

My guess is that you have an global caching system on the server.
All changes update very hard, even on non-cached items as upload avatar or upload cover, took about 3-4 minutes to see the changes.
If I go back to a visited page after login, it shows me as visitor (but session still exists, just the page seems to be fully served from a cache engine)
Checking further.

[PHPVibe A.]

You have ffmpeg disabled in cms, cannot check conversion.
Uploaded two small .mp4 videos, one of 19mb, both play good for me.
http://overvivid.com/video/21/baby-test/
http://overvivid.com/video/22/models-falling-test/

Uploaded a 300 mb mobile full movie (.mp4), upload took about 4 minutes (I'm far from server, it's good time) and upload seemed to went well  but video was not inserted (I need the error log) , and you should check if you have a 373 mb file in /media.

Best guess, some timeout on server occurs.
What are the server values for:

max file size
max post size
timeout / max execution time

[RumbaGumba]

I see your 373MB file plus all the other big files that I have tried to upload but they are not inserted in the site.
post max size = 128mb
upload_max_filesize = 200mb
max_execution_time = 600

Error log -
[03-Feb-2014 16:52:28 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/ffmpeg.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/ffmpeg.so: cannot open shared object file: No such file or directory in Unknown on line 0
[03-Feb-2014 16:52:28 America/Chicago] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/ffmpeg.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/ffmpeg.so: cannot open shared object file: No such file or directory in Unknown on line 0

[PHPVibe A.]

Make them bigger:

post max size = 3000mb
upload_max_filesize = 3000mb
max_execution_time = 900

this is 3 gb.

That is an error from probably trying to install ffmpeg, you should remove the extension from php.ini as it's clearly not working and that may cause you many issues.

[RumbaGumba]

Changes made:
post max size = 3000mb
upload_max_filesize = 3000mb
max_execution_time = 900
max_input_time = 900

No results!
It is uploading the videos in media folder and that's all. They don't appear in the site.
What extension in php.ini file I have to remove. Couldn't get that.

[RumbaGumba]

You mean to remove the ffmpeg? Will the site work without it

[PHPVibe A.]

The ffmpeg is installed faulty, this is why you have that error. Here you go, details

The script is anyways put on "no ffmpeg" in settings on your website.
Did you restart apache/httpd after?

[RumbaGumba]

Some very strange things are happening here. After restarting the hhtp apache and mysql service I can upload bigger files from any computer but my own . I uploaded a 50mb video from my laptop but can't do it from my PC. Anyway this is my problem. The thing that bothers me now as I told you earlier is that after video upload I have to refresh the page (ctrl +F5) in order to see it. This problem occurs to all the PC's I have used. Any ideas?

[PHPVibe A.]

I've already replied on this matter 

My guess is that you have an global caching system on the server.
All changes update very hard, even on non-cached items as upload avatar or upload cover, took about 3-4 minutes to see the changes.
If I go back to a visited page after login, it shows me as visitor (but session still exists, just the page seems to be fully served from a cache engine)
Checking further.

[RumbaGumba]

About the CACHE problem
Server support answer:
"There is no server-wide caching system here; there may be one located within the script that you are using. On my end, it looks like the entire video downloads before it will play. This may be a configuration issue within the script or within the encoding of the files. I know, for example, that MP4 files have to be encoded in a certain way for them to load and play while they are still being downloaded."

[RumbaGumba]

As I told you I can upload now bigger videos but here is an example of such video and it loads before playing http://overvivid.com/video/26/test-2/

[RumbaGumba]

Hey Alex, check the latest video that I uploaded (Test 2) Why it is loading first and then playing. Please try to answer faster in the forum because it has been almost a week since I bought the script and still can't make it work like it should. And I haven't checked all the features yet. When will be version 3,5 be ready?

[PHPVibe A.]

I've added it to my signature since it seems nobody gets it 

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Our support team works monday to friday, 12:00 to 20:00 , GMT +2 (Bucharest time).

Hi! I'm not sure, I can tell you it's going to be tomorrow and take 2 weeks more, coding times is really hard to approximate, as you may never know what shows up on testing and you need to go back to code big sections. ETA should be 15 Feb, hope we make it, but with everybody pushing for it, I'm not sure we will have time to do all we have planned.

[PHPVibe A.]

As I told you I can upload now bigger videos but here is an example of such video and it loads before playing http://overvivid.com/video/26/test-2/

Indeed, it buffers.
Does your ffmpeg support

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-movflags faststart

?
I've downloaded that video and it does the same for me when testing it (not reconverted).

[RumbaGumba]

Yes my FFMPEG support movflags faststart. But I have to manually re-encode every video in order to play correctly. Here is how I did it:
I re-encoded the file by creating a backup:

# mv 75f7ab6ab1247a418fe55eee0a63f7b3.mp4 75f7ab6ab1247a418fe55eee0a63f7b3.mp4.bak

Then, re-encoded the video:

# ffmpeg -i 75f7ab6ab1247a418fe55eee0a63f7b3.mp4 -movflags faststart 75f7ab6ab1247a418fe55eee0a63f7b3.faststart.mp4

Then replaced the existing file with the re-encoded one:

# mv 75f7ab6ab1247a418fe55eee0a63f7b3.faststart.mp4 75f7ab6ab1247a418fe55eee0a63f7b3.mp4

This is server support instructions.

Shouldn't this be an automatic process.

[PHPVibe A.]

It is. By default this is the ffmpeg command template used in PHPVibe:

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$output ="{ffmpeg-cmd} -i {input} -vcodec libx264 -s {ffmpeg-vsize} -threads 4 -movflags faststart {output}.mp4";

See step 5 : http://www.phprevolution.com/installing-phpvibe/

[RumbaGumba]

These are my settings about Step 5: FFMPEG configuration:
http://prntscr.com/2r9km9
http://prntscr.com/2r9l6b

Are they correct.

[PHPVibe A.]

You are so confusing me, you have ffmpeg shut down? Then why are we talking about ffmpeg if you don't use it?
I cannot know your server's values, if they were the same for all, we would have hardcoded them.

[RumbaGumba]

No matter if FFMPEG is turned on or off the results are the same. I was just testing it and forgot it off. I just can't upload bigger videos from PC. Sometimes it uploads videos from other PCs but then it buffers before playing. Have caching problems too. I asked my server support to install the latest FFMPEG version, I made like million different changes to the server settings, I did everything you told me to do and still CAN'T make it work FFS. It has been 9 days since I bought the script and can't use it. You have to understand that most of US here in the forum who bought your script are not coders. I offered you additional payment if you can set up all the settings and make it work but you didn't say anything. I am tired of trying to figure out things that are not in my powers and talking from support to support every day. Your script looks great but has too much problems and difficult settings to be made in order to work properly. If you can not suggest me anything else I want my money back because I can't use it at all.

[PHPVibe A.]

PHPVibe is made very adaptive, nothing restrictive, just because we work with a varied range of customer installs.
But I cannot offer support for every piece of behavior when it's not script related.
If you ask me why you cannot upload I can tell you it's not PHPVibe's fault, the script works fine, it got to 11000 installs so far and if it had an issue it would not have passed testing or we would have had hundreds of mails a day about it (which we don't).
Uploading and storing is a very simple process, 99% server's configuration related, as for FFMPEG as you can see for yourself the command your server's tech provided is already into PHPVibe's default command (videocron.php).

It's not the cms that's moody, it's your server. I've installed WHM, selected mbstring, ioncube, curl, iconv and clicked install, then followed an ssh tutorial, installed latest ffmpeg and never had an issue with my personal websites but servers can have over 1000 settings and different modules for security/restrictions, I can tell you to change that but that can be overwritten by some other module I got no clue it's installed on your server, got the point?

Why not refund your server and get one that is properly setup?

[RumbaGumba]

I have too many sites running on that server and cant risk losing my traffic for a minute even. I have other server but there I don't have FFMPEG installed and the support is even worse. At least wiredtree are answering all my questions and trying to make things work. Also the upload problem is not only with me. "bl4d3" has posted a thread 3 days ago with the same issue and you have asked him for ftp and admin access. There are other users and threads with upload problem and I haven't read and answer how to fix this anywhere. If I change my hosting where is the guarantee I wont have the same problem? Instead of refunding me why don't you talk with my server support and see where is the problem. You will be able to understand each other very well because I am not very good with these things. I would appreciate that and also will continue buying upgrades and using your script. If you don't want to contact the support then I want a refund because I honestly can't fix it, sorry.

[PHPVibe A.]

For this people increasing the values have fixed it (as I have explained you in the beginning), or in some cases changing hosting due to enforced limits in uploads (but rare). You said you did that.

Providing an hosting environment that works with PHPVibe is your duty http://www.phprevolution.com/terms-of-agreement/

But, let's skip this, I don't think you want to loose the product and money by taking chances with Natali.

Back to the issues, have you asked for a technical check to the actual PHPVibe support (office@phpvibe.com) ?

[Marius P.]

Cut the crap both of you! 


@RumbaGumba is uploading of large files available on your server?
Can you upload large files trough a normal php file upload now?
Ex:
http://www.w3schools.com/PHP/php_file_upload.asp
http://davidwalsh.name/basic-file-uploading-php
http://www.dzone.com/snippets/very-simple-php-file-upload


@Alexander    why don't you tell him your gf's panties color as well? So many pointless details.

[PHPVibe A.]

Cut the crap both of you! 

@Alexander    why don't you tell him your gf's panties color as well? So many pointless details.

Sorry  Take me off support, I hate it!

[Marius P.]

Sorry  Take me off support, I hate it!

Soon!

[RumbaGumba]

Tried to upload a 87MB file and it failed at 51% - http://prntscr.com/2rc0pl

[Marius P.]

Which one you used? So I can check what error 2 stands for.


Edit: Ok, got it, is the $_FILES print, error 2 stands for MAX_FILE_SIZE error.

UPLOAD_ERR_FORM_SIZE
Value: 2; The uploaded file exceeds the MAX_FILE_SIZE directive that was specified in the HTML form.

Change in that example:

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<input type="hidden" name="MAX_FILE_SIZE" value="512000" />

to

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<input type="hidden" name="MAX_FILE_SIZE" value="51200000000" />

and try again.

[RumbaGumba]

Just did that and the file uploaded successfully the results are those:
http://prntscr.com/2rcdbm

[Marius P.]

Ok, and did you try the same file in PHPVibe and it fails? Can you mail your ftp and link to office@phpvibe.com ?
Here is a silly question, what browser do you use, it it updated enough to support html5 file api?

[PHPVibe A.]

Sent you demo data to his site.

[Marius P.]

Sent you demo data to his site.

Thanks! Already uploaded some videos, waiting for conversion.

[Marius P.]

Uploaded fine everything, waiting for conversion results.

[Marius P.]

Video conversion seems to be working http://overvivid.com/video/29/ video loads pretty fine and buffer is small.


Why this http://overvivid.com/videocron.php does not exist?

[RumbaGumba]

Just sent you ftp and link. Tried again to upload 44MB file. Waited like 20 min to upload it and after reaching 100% nothing happened. How big were the files you uploaded

[RumbaGumba]

videocron.php is there  - http://prntscr.com/2rd8ca

[Marius P.]

It was 65mb before conversion, took 5 min (which is pretty long time on a 1Gb/s connection).
I've also tried a 400mb files, I had the same result as you.

[RumbaGumba]

Any more ideas what can be the problem or what should I do? Or wait for your team to check the ftp i gave them

[PHPVibe A.]

Any more ideas what can be the problem or what should I do? Or wait for your team to check the ftp i gave them

Does your cpanel work for you? Cause we both checked it's offline.

[RumbaGumba]

Yes it works, just loged in

[PHPVibe A.]

Is it in any way restricted? All we can see is this (attached) and it's been like this for the past 9 hours.

[RumbaGumba]

Can you give me your IP, I guess the server has flagged it. I will put it in the whitelist

[RumbaGumba]

You can send it to my email if you prefer rsimeonov@gmail.com

[PHPVibe A.]

I've sent you a private message here in the forum.

[RumbaGumba]

Can you try again. I added it

[PHPVibe A.]

No change.

[RumbaGumba]

Just sent my WHM panel user name and pass. You will be able to open overvivid.com from there and check the server settings. Just be careful please . Tell me if you can log in

[PHPVibe A.]

Mario logged, he's tweaking your php upload settings (he's careful )
The only problem is that is taking us forever to upload to your server for testing 

[PHPVibe A.]

You never said you have CFS installed, that would have been an important detail.

[RumbaGumba]

Well that is why I asked for you to see my settings, I didn't know about CFS. Is that Config Firewall Server or something else

[PHPVibe A.]

Yes, but on a fast check is not configured with file protection (didn't check very deep, because we are now experts in this mod).
Uploading a ~400mb file since almost 40 minutes

[Marius P.]

Something is really weird here,
I've uploaded ea982bd8c8f2469a374580f34e69821e.mp4 and I could follow the progress, file got to almost 340mb last checked, after upload is finished, file is gone, not in raw media folder 


Edit : But it's in media folder    but not inserted  .

[RumbaGumba]

I know, I noticed that too. Is it possible something with the installation to have gone wrong or it is server issue only

[Marius P.]

Found the damn error:

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[Tue Feb 11 12:38:46 2014] [error] [client 5.12.214.188] Output #0, image2, to '/home/xxxxx/public_html/media/thumbs/ea982bd8c8f2469a374580f34e69821e.jpg':, referer: http://overvivid.com/share
[Tue Feb 11 12:38:46 2014] [error] [client 5.12.214.188] Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/xxxxx/public_html/media/ea982bd8c8f2469a374580f34e69821e.mp4':, referer: http://overvivid.com/share

[RumbaGumba]

Doesn't ring a bell to me

[Marius P.]

Doesn't ring a bell to me

to me neither, has to do with ffmpeg, but I'm still googling for causes.

[Marius P.]

What version of ffmpeg is installed on server?
I can't conect to ssh with the whm data, but could you check? This should do it:

   
• ffmpeg -version:            show version ffmpeg -formats:            show available formats ffmpeg -codecs:             show available codecs ffmpeg -decoders:           show available decoders ffmpeg -encoders:           show available encoders ffmpeg -bsfs:               show available bit stream filters ffmpeg -protocols:         show available protocols ffmpeg -filters:            show available filters ffmpeg -pix_fmts:           show available pixel formats ffmpeg -layouts:            show standard channel layouts ffmpeg -sample_fmts:        show available audio sample formats

[Marius P.]

To summon it up, it does not extract duration and thumbs from larger videos (at least) and it triggers an chain error.
Any chance you could check that ffmpeg version?

[RumbaGumba]

I don't know how. Just wrote to the support and I am waiting for their answer

[Marius P.]

Ok. Hope they hurry cause it's late for us.
My best guest is that ffmpeg is really old, and it has mplayer and all that stuff that are not used since more than 2 years (from what i've found on google).


This is the most recent one.

FFmpeg 2.1.3 "Fourier" -
2.1.3 was released on 2014-01-15. It is the latest stable FFmpeg release from the 2.1 release branch, which was cut from master on 2013-10-28. Amongst lots of other changes, it includes all changes from ffmpeg-mt, libav master of 2013-10-27, libav 9 as of 2013-10-27.

[RumbaGumba]

A couple of days ago they installed the latest FFMPEG version. At least that is what they told me. It is late for me too. I am from Bulgaria . Don't wait for my answer, let continue tomorrow because I am tired too. I appreciate your help a lot.

[Marius P.]

We're a bit north that you and Natali is from Vidin (BG)
Ok, we'll get to the bottom of it tomorrow.
Have a good night!

[RumbaGumba]

I have attached the answer of the server support about the FFMPEG settings you asked me. It is too long and I can't write it here

[PHPVibe A.]

I am curious why the raw file disappears, since we forgot to write the code that deletes it (even if it's put on remove source) in 3.4.
We will try some uploads to your site, see what's going on, maybe remove thumbnail extraction and test, the only way to get to the bottom of this seems this one.

For starters the FFMPEG seems to be pretty heavy on your config (see attachment on a 400 mb avi file conversion)

[Marius P.]

Ok, investigation complete:

Error log:

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[12-Feb-2014 18:19:53 Europe/Bucharest] PHP Warning:  MySQL server has gone away in /home/xxxxxxx/public_html/lib/class.ezsql.php on line 249
[12-Feb-2014 18:19:53 Europe/Bucharest] PHP Warning:  MySQL server has gone away in /home/xxxxxxx/public_html/lib/class.ezsql.php on line 249
[12-Feb-2014 18:19:54 Europe/Bucharest] PHP Warning:  MySQL server has gone away in /home/xxxxxxx/public_html/lib/class.ezsql.php on line 249
[12-Feb-2014 18:19:54 Europe/Bucharest] PHP Warning:  MySQL server has gone away in /home/xxxxxxx/public_html/lib/class.ezsql.php on line 249
[12-Feb-2014 18:19:54 Europe/Bucharest] PHP Warning:  MySQL server has gone away in /home/xxxxxxx/public_html/lib/class.ezsql.php on line 249

Cause: due to FFMEG putting the processor to very high load on the server the sql server gets blocked.


Attempting a cron conversion (may save a bit, but not much).

[PHPVibe A.]

Please check and give feedback.
Note: Batch video conversion happens once in 10 minutes (not after upload) because Mario moved videocron.php from a shel_exec command to a cpanel cron tab.

[Marius P.]

Seemed like the best choice.
The error log is located at lib/ (in case you want your hosting to have a look at it to)

[RumbaGumba]

Can you tell me exactly what to ask them because I don't understand in details many of the things you tell me

[PHPVibe A.]

Your server overloads, and sql server gets blocked (mostly on running any ffmpeg command).
Thus the error "MySql has gone away from server".
Because of this no sql inserts and queries are not possible, this is why videos just disappear or do not return a "Created message".
There is an lib/error_log full of proof that mysql fails (it's a full log of fails).

Is this better?

[Marius P.]

The server itself seems robust, but depends in how many vps machines is split.
Probably a vps optimization and intensive sql optimization should do it.

[RumbaGumba]

Will tell the support about that. If no change I will try to install it on my other server. If I can not make it work there too I am done You were very helpful so far. Thanks guys

[Marius P.]

How much ram do you have available? It's weird it gets so much load from a simple upload, ffmpeg is heavy for everybody, but taking processor to 300%+ is really bad.


By monitoring your load in whm, I've noticed lol2... makes some load with index.php file, rest of your websites seem really light.



Anytime!

[RumbaGumba]

I have 4GB of memory

[Marius P.]

I have 4GB of memory

Honestly, I have 2gb on my dedicated and works a lot faster.

[RumbaGumba]

Hey guys, will try a couple of other things, meanwhile can you suggest a server that you are sure will do the job and I will not have problems with the script

[RumbaGumba]

Something less expensive only to put the phpvibe there

[PHPVibe A.]

You don't really need a server to run PHPVibe, most clients use shared hostings (but I guess most use it for youtube videos mainly).

I would recommend:

Linux
Apache/2.2.25 running on DSO
PHP Version 5.4.21
NO mod_security
Built with ioncube, mbstring, iconv, curl, json
safe_mode off
and the rest from here http://www.phprevolution.com/requirements/

Edt: I can send you a footprint/phpinfo of our setup from this server, would that help you?

[RumbaGumba]

Great, send it. It will be useful